Our Commitment to Safety

We remain committed to doing everything we can to help keep you safe this season, so you can focus on having a great time on the mountain. Learn more about the steps we’re taking for the 2021-22 season below.

What You Need To Know

Thanks to continued improvement in COVID-19 cases, proof of vaccination is no longer required for guests to dine at our indoor cafeteria-style restaurants, effective Saturday, Mar. 12, 2022. Additionally, face coverings are no longer required to be worn by guests indoors, on gondolas or in buses and shuttles.

All of our policies are subject to change based on the evolving nature of the pandemic as well as federal, state, and local public health guidelines. For information and visitor resources on local guidelines, visit https://coronavirus.ohio.gov/wps/portal/gov/covid-19/home.

Please stay home if you are sick or experiencing symptoms of COVID-19. To learn more about our safety protocols, please read on.

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Cashless Transactions

For guest and employee safety, all transactions will be cashless unless otherwise required by local law. This includes at our
hotels, restaurants, ski and ride school, and all other points of sale. For the best experience, book and pay online in advance.  

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Cleaning and Disinfecting Enhancements

Hand sanitizing stations are provided throughout the resort. We are frequently using EPA-approved products that kill the COVID-19
virus on all of our high-touch surfaces and restrooms, and we are applying enhanced cleaning and disinfecting practices across
our resort, including in our gondola cabins.

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Employee Vaccinations

All of our employees have COVID-19 vaccinations for their safety and protection as well as the safety and protection of our guests
and communities.

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Daily Employee Health Screenings

All employees are required to undergo daily health screenings, regularly wash their hands, and stay home if sick or feeling sick.

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Frequently Asked Questions (FAQs)

Will you have a mountain access reservation system this season?
We will not have a mountain access reservation system this season. All safety protocols are subject to change based on the evolving nature of the pandemic.

 

Will you be physical distancing on chairlifts and gondolas?
No. We will load lifts and gondolas at normal capacity, optimizing guest movement around our resorts.

 

Will you be enforcing physical distancing indoors, or in outdoor spaces like lines and mazes?
Currently there are no public health orders in place mandating physical distancing indoors or on lifts or gondolas. We will continue to monitor those orders as the pandemic evolves and will follow all federal and local public health orders.

Do I need to wear a face covering to ski and ride this season?
No. Face coverings are not required to ski and ride this season. Face coverings are also not required in lift lines, chairlifts or gondolas, unless required by local public health or CDC designation. All policies are subject to change based on the evolving nature of the pandemic as well as local public health guidelines.

 

Will Vail Resorts require indoor face coverings this season?
No. Face coverings are no longer required in gondolas or indoor spaces at this time, unless required by local public health or CDC designation. This includes restaurants, lodging properties, restrooms, retail and rental locations, base areas, buses and shuttles.

 

Are face coverings required on gondolas?
No. Face coverings are no longer required in gondolas or indoor spaces at this time, unless required by local public health or CDC designation.

 

Are face coverings required on buses and shuttles?
No. Face coverings are no longer required to ride buses and shuttles at this time, unless required by local public health.

Do I need a vaccine to ski and ride this season?
No. Vaccinations are not required to ski or ride during the 2021/22 season. Additionally, thanks to continued improvement in COVID-19 cases, proof of vaccination is no longer required for guests to dine at our indoor cafeteria-style restaurants, effective Saturday, Mar. 12, 2022.

 

Will you change this policy if the situation with COVID-19 increases?
All of our COVID-19 safety protocols are subject to change, however, we believe guests can assume this will be our policy for the remainder of the 2021-22 season.

 

Are you requiring your staff to be vaccinated?
Yes. Vail Resorts currently requires all employees to be vaccinated for COVID-19.

 

Will Vail Resorts require proof of vaccination to enter or dine at restaurants?
No. As of March 12, we do not require proof of vaccination for guests to access any area of the resort, including dining and ski and ride school.

What ski and ride school offerings will you provide this year at your resorts?
We are pleased to be resuming more ski and ride school programs this season, including those for younger children. Specifics can be found on our ski and ride school page.

 

Will face coverings be required in ski and ride school this season?
No. Face coverings are not required to ski and ride, or in gondolas or indoor spaces at this time, unless required by local public health or CDC designation. This includes restaurants, lodging properties, restrooms, retail and rental locations, and base areas. However, face coverings are still required on buses and shuttles.

 

What is the cancellation and refund policy for Ski & Ride School lessons?
Changes or cancellations can be made in advance of your lesson date by contacting the Ski & Ride School conducting your lesson. Any Ski & Ride School product that is cancelled prior to 24 hours of the lesson start time will be issued a full refund. Any Ski & Ride School product that is cancelled within 24 hours of the lesson start time will be charged a cancellation fee.

For more information on refunds and cancellations, please refer to the Ski & Ride School Terms of Sale. 

Which restaurants will use the Time to Dine on-mountain reservation system?
Guests can find participating Time to Dine restaurants on the Dining Reservation Page once the resort opens for the season.

 

What if I don't see a reservation available?
There is a chance no shows or cancellations will happen and we can accommodate your party.  A table is not guaranteed, but you are welcome to stop by and check.  Many of our lodges have first come, first serve areas and outdoor dining options as well.

 

Can I grab food and eat outside if I don't have a reservation?
Yes, and thanks to continued improvement in COVID-19 cases, proof of vaccination is no longer required for guests to dine at our indoor cafeteria-style restaurants, effective Saturday, Mar. 12, 2022.

Are you requiring your staff to be vaccinated?
Yes. Vail Resorts required all employees to be vaccinated for COVID-19 beginning in November of 2021.

 

Are employees still required to do health screenings?
Yes, at all of our resorts, employees are still required to complete daily health screenings before coming onsite to work.

 

What if an employee tests positive for COVID-19?
Any employee who tests positive for COVID-19, along with any unvaccinated employee who is exposed to COVID-19 through close contact, will not be permitted to work, will follow applicable quarantine/isolation protocols, and will be eligible for Emergency Sick Leave as applicable.

Will paper trail maps be available?

Trail maps are available on the Epic Mix App and our website in the 2021-22 season. Paper trail maps will be available in-resort upon request. 

 

COVID-19

Exposure to COVID-19 is an inherent risk in any public location where people are present.  The resort has implemented protocols to prioritize guest health and safety, but we cannot guarantee you will not be exposed to COVID-19 during your visit.  The risk of being exposed or becoming sick due to COVID-19 cannot be eliminated.  Every skier and rider shares the responsibility for a safe and healthy skiing experience.  It is your responsibility to read and comply with all instructions and signage posted at the resort and on the resort’s website.  Stay home if you are sick or experiencing symptoms of COVID-19.  Wear a face covering in designated areas and maintain at least 6 feet physical distancing from other guests when possible.  Wash and sanitize your hands frequently.